European Clients Express High Satisfaction and Establish Successful Partnership
Recently, Suzhou Pharma Machinery warmly received a delegation of foreign clients focusing on the pharmaceutical cleanroom project. The client team, led by boss and accompanied by a professional electrical engineer, arrived with high expectations to conduct in-depth exchanges on the project. To ensure comprehensive and professional communication, our company formed a dedicated reception team consisting of the boss, sales representatives, senior engineers, the HVAC department manager, sandwich panel department manager, and air filter department manager. After three days of intensive and fruitful discussions, both parties reached a consensus and confirmed the cooperation before the client’s return.
The client delegation first received a detailed presentation of our proposed solution. They toured our panel production workshop, filter production workshop, and cleanroom sample room, engaging in in-depth discussions about drawing plans and production processes. Our senior engineers presented detailed design drawings of the cleanroom, including layout planning, functional zoning, and piping arrangements.
The client provided feedback on our proposal, and our team discussed solutions with them on-site. Subsequently, the team discussed the production process in detail, covering every aspect from component processing and assembly to final testing. The client paid close attention to process stability, quality control points, and production efficiency. Our team demonstrated our mature production management system and rigorous quality inspection procedures through on-site video demonstrations and flowcharts, further enhancing the client's confidence.
The client's electrical engineers engaged in in-depth technical discussions with our engineers and HVAC department manager. Regarding the power system, they discussed power load calculations, electrical safety protection measures, and integrated solutions including access control, video surveillance, and fire alarm systems. As the core of the cleanroom, the air conditioning and purification system was a key focus of the discussion: the HVAC department manager provided a detailed explanation of the HVAC system design, air filtration levels, temperature and humidity control accuracy, and energy-saving technologies.
Throughout the three-day exchange, both parties maintained open and transparent communication, actively answering questions and exchanging ideas. Our reception team's professionalism, rigorous work attitude, and thoughtful arrangements left a deep impression on the client. Before leaving, after a comprehensive evaluation and internal discussion, the client officially confirmed their cooperation with our company and fully affirmed our project capabilities, product quality, and technical expertise. We will strictly adhere to project requirements to ensure the smooth construction of the cleanroom and deliver a high-quality project that meets the client's expectations.
Suzhou Pharma Machinery Co.,Ltd.
2025/12/19
Icey
